Business Consultation

Not so long ago, marketing consumer products felt like a genteel game of lawn tennis: Established competitors invested in creative with long lead times, using proven models of TV and big-box retail, alongside trusted agency partners. Today, it’s more like a sprawling contest of mixed martial arts, with new competitors playing by different rules; an unprecedented complexity of channels, content and partners; and a step change in speed and ways of working that has punches flying at incumbent consumer products companies. Within the span of most executives’ careers, advances in technology have reshaped how consumers engage with brands.

Client:

BusinessMax

Website:

businessmax.com

Date:

November 22, 2020

Category:

Marketing/Finance

01. Сhallenge

Fueling the blur of combat is a radical shift in brand growth models. Within the span of most executives’ careers, advances in technology have reshaped how consumers engage with brands. In the US and UK, more than 60% of consumers now discover products online, and 85% of millennials trust reviews from a faceless stranger more than traditional advertising. The same technology advances have dramatically altered the competitive landscape.

the organization is just beginning to operate in the market, implementing some projects. Our team of global experts help you achieve sustainable, organic growth by focusing on three critical building blocks.
there are projects that require temporary expansion of the marketing department. Customer-focused businesses build a virtuous cycle we call the "customer wheel." We help you at every stage of growth, developing custom solutions and collaborating with all levels of your organization.

02. Solutions

What’s the right path forward? Reinventing the brand growth model requires more than a reallocation of marketing budget to digital. CMOs need a reassessment of growth platforms and future brand portfolios, a new understanding of the consumer journey, a supporting strategy on data and technology. Fueling the blur of combat is a radical shift in brand growth models. Within the span of most executives’ careers, advances in technology have reshaped how consumers engage with brands. In the US and UK, more than 60% of consumers now discover products online, and 85% of millennials trust reviews from a faceless stranger more than traditional advertising. The same technology advances have dramatically altered the competitive landscape.

marketing analysis

business innovation

finance strategy

corporate management

03. Results

A utility company was steadily losing customers as consumers gained the right to select their energy supplier. To boost loyalty, we helped the company transform its culture to be intensely customer-focused.

We helped a global technology company that specializes in software to reduce the complexity and mystery around their pricing strategy. The work helped generate millions more in income each year. We helped a multibillion dollar global technology giant simplify structures, save millions in costs, and create better-prepared sellers with more time for customers. We helped a multibillion dollar global technology giant simplify organizational structures, save millions in costs.

Sr. No.	Received from	Pending at the end of last month	Received	Resolved*	Total Pending#	Pending complaints > 3 months	Average Resolution time^ (in days)
1	Directly from Investors	Nil	Nil	Nil	Nil	Nil	N.A.
2	SEBI (SCORES)	Nil	Nil	Nil	Nil	Nil	N.A.
3	Other Sources (if any)	Nil	Nil	Nil	Nil	Nil	N.A.
	Grand Total	Nil	Nil	Nil	Nil	Nil	N.A.

Sr. No.	Month	Carried forward from previous month	Received	Resolved*	Pending#
1	Dec 2023	Nil	Nil	Nil	Nil
3	Jan 2024	Nil	Nil	Nil	Nil
3	Feb 2024	Nil	Nil	Nil	Nil
4	Mar 2024	Nil	Nil	Nil	Nil
5	Apr 2024	Nil	Nil	Nil	Nil
6	May 2024	Nil	Nil	Nil	Nil
7	Jun 2024	Nil	Nil	Nil	Nil
8	Jul 2024	Nil	2@	Nil	2@
9	Aug 2024	2@	Nil	2@	Nil
10	Sep 2024	Nil	Nil	Nil	Nil
11	Oct 2024	Nil	Nil	Nil	Nil
12	Nov 2024	Nil	Nil	Nil	Nil
	Grand Total	Nil	Nil	Nil	Nil

SN	Year	Carried forward from previous year	Received	Resolved*	Pending#
1	2020-21	Nil	Nil	Nil	Nil
2	2021-22	Nil	Nil	Nil	Nil
3	2022-23	Nil	Nil	Nil	Nil
4	2023-24	Nil	Nil	Nil	Nil
5	2024-25	Nil	2@	2@	Nil
	Grand Total	Nil	2@	2@	Nil

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