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Email for Accessibility Related Feedback accessibility@advpartners.com

Note:

All accessibility-related grievances will be acknowledged within 2 working days.
Resolution/response for non-complex issues will be provided within 15 working days.
Complex issues requiring longer timelines will be communicated clearly to the complainant.

Escalation Matrix

Level 1: Nodal Officer – Ms. Ashwini Patil, Email: apatil@advpartners.com
Level 2: Principal Officer – Nilay Doshi, Email: compliance@advpartners.com

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Data for the month ending July 2025

Sr. No.	Received from	Pending at the end of last month	Received	Resolved*	Total Pending#	Pending complaints > 3 months	Average Resolution time^ (in days)
1	Directly from Investors	Nil	Nil	Nil	Nil	Nil	N.A.
2	SEBI (SCORES)	Nil	Nil	Nil	Nil	Nil	N.A.
3	Other Sources (if any)	Nil	Nil	Nil	Nil	Nil	N.A.
	Grand Total	Nil	Nil	Nil	Nil	Nil	N.A.

^ Average Resolution time is the sum total of time taken to resolve each complaint in days, in the current month divided by total number of complaints resolved in the current month.

Trend of monthly disposal of complaints

Sr. No.	Month	Carried forward from previous month	Received	Resolved*	Pending#
1	Aug 2024	2@	Nil	2@	Nil
2	Sep 2024	Nil	Nil	Nil	Nil
3	Oct 2024	Nil	Nil	Nil	Nil
4	Nov 2024	Nil	Nil	Nil	Nil
5	Dec 2024	Nil	Nil	Nil	Nil
6	Jan 2025	Nil	Nil	Nil	Nil
7	Feb 2025	Nil	Nil	Nil	Nil
8	Mar 2025	Nil	Nil	Nil	Nil
9	Apr 2025	Nil	Nil	Nil	Nil
10	May 2025	Nil	Nil	Nil	Nil
11	Jun 2025	Nil	Nil	Nil	Nil
12	Jul 2025	Nil	Nil	Nil	Nil
	Grand Total	Nil	Nil	Nil	Nil

*Inclusive of complaints of previous months resolved in the current month.

#Inclusive of complaints pending as on the last day of the month.

Trend of annual disposal of complaints

SN	Year	Carried forward from previous year	Received	Resolved*	Pending#
1	2020-21	Nil	Nil	Nil	Nil
2	2021-22	Nil	Nil	Nil	Nil
3	2022-23	Nil	Nil	Nil	Nil
4	2023-24	Nil	Nil	Nil	Nil
5	2024-25	Nil	2@	2@	Nil
6	2025-26	Nil	Nil	Nil	Nil
	Grand Total	Nil	2@	2@	Nil

*Inclusive of complaints of previous years resolved in the current year.

#Inclusive of complaints pending as on the last day of the year.

@ The two complaints received in the month of July are not pertaining to the Company i.e., the compliant has been mistakenly filed under the name of Company.These have been disposed of/closed on 14 August 2024.

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Trend of monthly disposal of complaints

Trend of annual disposal of complaints