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OUR OFFICES

HONG KONG
ADV PARTNERS LIMITED

Unit 714, 7th floor, Core F, Cyberport 3, 100 Cyberport Road, Cyberport, Hong Kong
Tel: +852 3575 6900

MUMBAI
ADV PARTNERS INVESTMENT ADVISER INDIA PRIVATE LIMITED

ONE BKC, C Wing, Units 1509-1510, 15th Floor, Bandra Kurla Complex, Bandra East, Mumbai 400 051
Tel: +91 22 6833 1000

Investor Charter | Statutory Disclosures | https://smartodr.in

In case of any grievances/complaints, you can lodge your complaint using Compliant Redressal Procedure

SHANGHAI
ADV INVESTMENT CONSULTING (SHANGHAI) CO., LTD.

Suite 3409-10, CITIC Square, 1168 West Nanjing Road, Shanghai 200041, China
Tel: +86 21 3210 7010

SINGAPORE
ADV PARTNERS MANAGEMENT PTE LIMITED

5 Shenton Way, #13-03 UIC Building, Singapore 068808
Tel: +65 6357 9149

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Regulatory Disclosure

ADV Partners Investment Adviser India Private Limited is a SEBI registered Investment Adviser with registration no.: CIN U74999MH2013PTC242756 (Non-individual). Pursuant to SEBI's requirement for Investment Advisers to disclose complaint status on the homepage, please note the following Investor Complaints Data:

Data for the month ending September 2024

Sr. No.

Received from

Pending at the end of last month

Received

Resolved*

Total Pending#

Pending complaints > 3 months

Average Resolution time^ (in days)

1

Directly from Investors

 Nil

 Nil

 Nil

 Nil

 Nil

 N.A.

2

SEBI (SCORES)

 Nil

 Nil

 Nil

 Nil

 Nil

 N.A.

3

Other Sources (if any)

 Nil

 Nil

 Nil

 Nil

 Nil

 N.A.

 

Grand Total

 Nil

 Nil

 Nil

 Nil

 Nil

 N.A.

^ Average Resolution time is the sum total of time taken to resolve each complaint in days, in the current month divided by total number of complaints resolved in the current month.

Trend of monthly disposal of complaints

Sr.

No.

Month

Carried forward from previous month

Received

Resolved*

Pending#

1

Oct 2023

 Nil

 Nil

 Nil

 Nil

2

Nov 2023

 Nil

 Nil

 Nil

 Nil

3

Dec 2023

 Nil

 Nil

 Nil

 Nil

4

Jan 2024

 Nil

 Nil

 Nil

 Nil

5

Feb 2024

 Nil

 Nil

 Nil

 Nil

6

Mar 2024

 Nil

 Nil

 Nil

 Nil

7

Apr 2024

 Nil

 Nil

 Nil

 Nil

8

May 2024

 Nil

 Nil

 Nil

 Nil

9

Jun 2024

 Nil

 Nil

 Nil

 Nil

10

Jul 2024

 Nil

 2@

 Nil

 2@

11

Aug 2024

 2@

 Nil

 2@

 Nil

12

Sep 2024

 Nil

 Nil

 Nil

 Nil

 

Grand Total

 Nil

 Nil

 Nil

 Nil

*Inclusive of complaints of previous months resolved in the current month.

#Inclusive of complaints pending as on the last day of the month.

Trend of annual disposal of complaints

SN

Year

Carried forward from previous year

Received

Resolved*

Pending#

1

2020-21

 Nil

 Nil

 Nil

 Nil

2

2021-22

 Nil

 Nil

 Nil

 Nil

3

2022-23

 Nil

 Nil

 Nil

 Nil

4

2023-24

 Nil

 Nil

 Nil

 Nil

5

2024-25

 Nil

 2@

 2@

 Nil

 

Grand Total

 Nil

 2@

 2@

 Nil

*Inclusive of complaints of previous years resolved in the current year.

#Inclusive of complaints pending as on the last day of the year.

@ The two complaints received in the month of July are not pertaining to the Company i.e., the compliant has been mistakenly filed under the name of Company.These have been disposed of/closed on 14 August 2024.

 

Alert !!!

ALERT REGARDING FRAUDULENT ACTIVITY

It has come to our notice that certain unknown and unauthorized persons are impersonating staff members of ADV and are circulating messages on social media platforms such as WhatsApp, offering unsolicited services in relation to stock trading and stock analysis or potentially soliciting funds for investments.

Please note this is fraud. Kindly be wary of any such invitations or solicitations being made on the pretext of rendering investment advice or soliciting investments on any online social media and/or messaging communication platforms, using the name and identity of any staff member of ADV.

ADV does not reach out to any clients or investors through any unofficial channels. We conduct business over email using addresses ending with ‘...@ADVPARTNERS.COM’. Any complaints or grievances should only be reported to legal@advpartners.com.

ADV does not accept any responsibility for any transactions conducted with any such impersonators or unauthorised persons.

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